IENGLISH FOR TEACHERS · MONTHLY CARE
The website is built.
Now keep it in shape.
Optional care gives your academy a defined maintenance routine. It is billed monthly from launch, with a clear edit allowance and a straightforward exit route.
LAUNCH CARE
COP $149.000 / month
Managed hosting and the routine below, with 30 minutes of small edits each month.
GROWTH CARE
COP $249.000 / month
The same routine for the Growth site, with 60 minutes of small edits each month.
CARE IS YOUR CHOICE
Your site stays yours.
You can manage your own compatible hosting and maintenance, or request a separate maintenance-only quote.
THE SERVICE SCHEDULE
What happens
during the month.
| Included service | Exactly what it means |
|---|---|
| Managed hosting | One academy WordPress website while care is active. The written quote states storage/traffic limits. Large file libraries, direct video hosting and capacity upgrades are separate. |
| Updates | One scheduled maintenance window each month for supported WordPress, theme and plugin updates, with a backup first. Compatibility repairs caused by new custom features are separately assessed. |
| Backups | One full-site backup each week; the last four successful weekly snapshots are retained outside the live site. A backup depends on a successful job, not a guarantee of zero data loss. |
| Recovery | One standard restore from an available valid backup per billing month. Malware cleanup, data reconstruction and complex incident work are separately quoted. |
| Enquiry check | One end-to-end test of a principal contact form and its delivery to the agreed inbox each month. Additional form failures found during routine maintenance are reviewed. |
| Small edits | Launch: 30 minutes/month. Growth: 60 minutes/month. Replace text, images, prices or contact links within an existing layout. Time does not roll over. |
| Support | Email support Monday–Friday, 9 a.m.–5 p.m., Colombia time, excluding local public holidays. Initial response within two business days; resolution time depends on the issue. |
| Renewals & licenses | We flag relevant hosting/tool constraints we manage. Domain, mailbox, premium plugin and external service renewals remain separate charges and responsibilities specified in the quote. |
These are the care standards offered in your quote. Provider capacity, chosen tools, third-party fees and any variation must be confirmed in writing before the service starts.
SMALL EDITS. A CLEAR BOUNDARY.
Know what fits.
Know what needs a quote.
Within the edit allowance
- Update a program price or a few paragraphs of existing copy.
- Replace a supplied, prepared image in an existing position.
- Change an email address, contact link or teacher detail.
- Make a small correction to existing page content.
Separate project work
- New pages, layouts, branding, forms or custom features.
- Producing lessons, learning activities, videos or audio.
- A new integration, online payment system, booking logic or student portal.
- Emergency/24-hour support, malware cleanup, major repairs or an SEO campaign.
OWNERSHIP, CANCELLATION & HANDOVER
A service you can leave.
A website you can keep.
How do I stop the monthly service?
Give 30 days’ written notice before the next renewal. We confirm the end date, final service period and what must move to replacement hosting. There is no annual lock-in on the standard monthly plan.
What do I receive when I leave?
Your administrator access, one standard export of the website files/database and the information needed to move it. The export remains available for 30 days. Keep your own copy; bespoke migration assistance is quoted separately.
What happens to my domain?
It remains in your registrar account throughout. You pay the domain renewal directly. A domain is never held as a condition of continuing care.
What happens to the live website?
Managed hosting ends on the agreed care end date. Arrange your own hosting and transfer before that date to avoid interruption. Paid licenses and connected tools must also remain valid or be replaced.
Is security or uptime guaranteed?
Care includes the routine described above. It is not a 24/7 incident response service, a zero-downtime promise or a guarantee that third-party systems will never fail.
Are email mailboxes included?
Business mailboxes and paid email delivery are separate provider services. We configure the agreed enquiry recipient and test delivery; your quote identifies any additional mail service charges.
YOUR SERVICES, KEPT CLEAR
Website care.
Optional growth services.
Your one-time Digital Academy Launch Kit and Growth welcome kit belong to the website build. Monthly social content is a separate subscription. Moodle installation, advanced integrations and ongoing Moodle maintenance have their own scope and charges.
LET’S MAKE IT YOURS
Your academy starts
with a conversation.
Tell us about your teaching, your students and the academy you want to build. We’ll help you choose a sensible starting point.
A proposal request is free. It does not book a project, confirm a meeting or start a paid subscription.
También puedes escribirnos en español.
Tell us about your project.
We’ll reply by email within two business days.
Your enquiry is emailed to iEnglish Academy. Your details are used to respond to your request.