Mateo’s Career Development Plan

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After working in customer service for five years, Mateo decided to pursue a career in data analysis. He is going to enroll in an online course next month and plans to study for six hours every week. He hopes to complete the course by March, although he knows that balancing work and study will be challenging. If he finishes the first module on time, he will start building a small portfolio of projects. His manager has offered him the chance to analyze customer feedback at work, which could help him gain practical experience. Mateo believes that data skills will become increasingly important, but he also understands that technology changes quickly. He might apply for an internal position next year, or he may look for opportunities at another company. Whatever happens, he wants to keep learning and remain flexible.